​Cancellation and Return policy

We are committed to provide you best service. However if you face any difficulties, please check the below mentioned policies:

  •  Please Call for demo session before deciding to buy any plan(s).

  •  There won’t be any refund or cancellation under any circumstances. Hence, we highly recommend you to have hourly plans first then go for yearly long plans.

  •  User can’t claim refund if they have attended more than 20 hours aggregate tutoring sessions.

  •  Website is not responsible for slow internet connections, issue with the equipment used to take the test, power failures, mobile battery issues etc.

  •  If user is not able to attend the sessions due to any issues at their end, there will not be any refund.

  •  In case of any other technical difficulties , please contact us at admissions@TRUE.school. We are committed to provide a resolution within 2 working days.

 

​Terms and Conditions

Below mentioned Terms and Conditions (T&C) apply to all users of the website www.TRUE.school or www.trueschool.co.in and services provided at the website. By using the website you will be deemed to agree to these T&C without qualification. If you do not agree to be bound by these T&C, please refrain from using the website.

  •  We reserve the right to modify the terms and conditions of the service without any prior notification. The users are advised to regularly review the terms and condition. If any user does not agree with the terms and conditions then they should refrain from using the website and its service.

  •  The web site contains information about various academic courses offered by Sanjeev Kumar and other esteemed faculties.

  •  The user at the website will be solely responsible for protection and backup of their data and/or equipment used in connection with the website. Any damage to you computer due to use of this website or from downloaded material is at your discretion and risk. The website owners can not be held responsible for any such loss.

  •  Browsing the website is free of cost. However, all the Internet and data charges will be taken care by user as per their internet service provider or telephone operator as applicable by them.

  •  User’s personal information collected while registration will be securely kept at our database, and complies with all applicable legislation currently in force. If you have registered to use the website or you visit the website, then you agree that www.TRUE.school / www.trueschool.co.in may use any personal information provided by you on this form in accordance with our privacy policy, which forms part of these Terms and Conditions.

  •  The content published on website is owned by Sanjeev Kumar. We don’t give any warranty that the service will be uninterrupted, secure or without errors.

  •  Unauthorized use of this website may give rise to a claim for damages and/or can be a criminal offence.

  •  User is free to provide suggestions for all kind of services available on the website. However they will not be paid for the same.

  •  Right to change the content or look and feel of the website is only with the website owners. That can be done without any prior notice.

  •  We will not be held responsible for the authenticity of views and comments of users on the website. All the comments provided by users are their personal views. Website owners will be not be responsible for views and comments.

  •  The User agrees to provide authentic and true information. We reserve the right to confirm and validate the information and other details provided by the User at any point of time. If upon confirmation such User details are found untrue/doubtful (wholly or partly), We have the right in its sole discretion to reject the registration and debar the User from using the website.

  •  This notice will be governed by and construed in accordance with the Indian law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.

 

​Privacy Policy

  •  The website collects basic user information: email id, profile picture and display name on using google sign in. Rest of the information in the student profile is completely optional and if provided will NOT be shared with any other entities. If you opt for our website's newsletters, the newsletters will be sent to your gmail id.

  •  Our privacy policy restricts us to share your personal information with third party. However, we might use them to send promotional emails, to call you to update about our latest offers/products.

  •  Trained staff of www.TRUE.school / www.trueschool.co.in can contact you via email/call/postal letters to provide information about our latest offers.

  •  Some of the material on our website is free, however some of the services on our website can be availed at a nominal cost as per the request.